Department Specialist - Midvale, UT (In Office)
Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career.
We are currently seeking a Department Specialist to support our Collections Department at Zions Bancorporation’s new Technology Center located in Midvale, Utah. This position is in office. The ideal candidate for this role will have the skills and experience necessary to meet the following responsibilities and qualifications:
· Provide a variety of staff support services to an organizational unit/department
· Administers various programs, projects, and/or processes specific to the operating unit served
· Provides customer service by interaction with 3rd Party Mortgage Servicer and other departments within the Bank. Assist others within and outside the company regarding issues related to the department
· Train and assist other employees
· Perform a variety of clerical duties, which may include, but not limited to, electronic safe keeping of records, answering phone, maintaining reports and other pertinent data
· Assist in preparation and control of records, statistics, and reports regarding mortgage servicing oversight, etc.
· Perform other duties as assigned
Qualifications:
· Requires High School diploma or equivalent and some office, administrative, clerical or other directly related experience.
· A combination of education and experience may meet job requirements.
· Basic knowledge of departmental functions, office/administrative functions, banking and/or departmental processes and procedures.
· Must have good customer service and communication skills, both verbal and written.
· Good problem resolution skills.
· Must be accurate and detail oriented.
· Working knowledge of various computer software including spreadsheets and word processing.
· Familiarity with Microsoft Office – Excel, Word, Outlook, Teams.
· Able to work within high pressure deadlines
· Bankruptcy basic knowledge is helpful
Benefits:
· Medical, Dental and Vision Insurance - START DAY ONE!
· Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
· Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
· Paid Training, Paid Time Off (PTO) and Paid Federal Holidays, and any applicable state holidays
· 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
· Mental health benefits including coaching and therapy sessions
· Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
· Employee Ambassador preferred banking products
This position will be open until filled.
To review our Benefits Summary click here.
All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.
Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.
It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.
Click here to view our EEO Statement.
Click here to view applicable Federal, State and/or local employment law posters.
If you have any technical issues while completing the application, please first try these troubleshooting steps. If you continue to have issues, please reach out to us at careers@zionsbancorp.com.