IT Infrastructure Manager

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years. Help us transform our workforce of the future, today.

We are seeking an IT Infrastructure Manager for our Collaboration and Authentication Solutions Team.  In this role, you will have the opportunity to Influence others, set and meet long term goals, maintain high quality work standards, exercise independent judgment, effectively prioritize and execute tasks, and evaluate and adapt to changing priorities and conditions.

The IT Infrastructure Manager will join the core team of Employee Experience leaders and work with other infrastructure leaders and engineers, Enterprise Architects, Information Security teams, banking system owners, and other technology stakeholders to support and deliver mission-critical services. You will cultivate partnerships with architecture and develop engineering practices to evolve our capabilities in areas like cloud enablement, system resiliency, artificial intelligence and automation. Your team will design, develop, configure, test, and support technology solutions in support of divisional and enterprise objectives and key results (OKR). 

Responsibilities:

• Lead the team in support of critical business functions to meet organizational objectives.
• Guide the platforms toward a journey to cloud principles and cloud-based infrastructure solutions.
• Ensure the solutions meet the requirements of all stakeholders including business, technology, risk, and operations, with a secure, accurate, available, and compliant technology solution.
• Direct platform engineering, ensuring business fit and partnering with solution architecture teams for non-functional elements of platform implementation.
• Ensure the platform team has the needed technical skills, competencies, business domain expertise, process knowledge, industry sector knowledge, and capacity to achieve organizational goals and objectives.
• Manage vendor relationships, as needed, ensuring the vendors’ performance and contributions align with organizational objectives and strategy.
• Manage the total cost of ownership of the platform including hardware, software, FTE and contractors, and professional services of the application.

Qualifications:

• Experience with Microsoft 365 products and services, including SharePoint, OneDrive, Exchange, Teams, and M365 Copilot
• General understanding of DevOps and Agile principles and practices
• Excellent analytical, interpersonal and communication skills, both verbal and written. Must be able to communicate effectively with senior business and technical management, vendors, and team members
• Proven ability to identify, analyze and solve problems through close attention to detail
• Excellent leadership, management, and organizational skills
• Requires a bachelor’s degree in Computer Science, Information Systems, or other related degree
• 6+ years’ experience managing the Microsoft 365 technology platform, SharePoint, Exchange, or other related technologies.  A combination of education and experience may meet requirements.
• Familiarity with and exposure to cloud ready and cloud native contexts, both using on-prem technologies (e.g. OpenShift) as well as public cloud service (e.g. Azure, AWS, IBM, GCP) is a plus
• Experience managing complex employee facing platforms, processes, and tools is a plus
• Strong working knowledge of financial/banking systems is a plus.

Location: 

This position can be located 100% remote within the United States or will be a hybrid work from schedule with a minimum of three days per week in the office if you are located within 50 miles of the new Zions Technology Center in Midvale, UT.

Pay Range: $100,000 – $140,000 (Based upon relatable skills/experience)

Benefits: 

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 12 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.